Overview
If you purchased a Lifetime Deal (LTD) for Mailead.io through AppSumo and already had a Mailead account registered with the same email address, follow this guide to ensure your existing account is correctly matched to your new LTD plan.
When users attempt to set up their Mailead.io account using an email already associated with an existing Mailead account, the platform will detect the overlap and provide instructions to link the LTD plan to the pre-existing account.
Step-by-Step Guide
Scenario 1: You Already Have a Mailead.io Account
If you already had a Mailead.io account before purchasing the LTD plan, follow these steps:
Log In to Mailead.io:
Use your existing email address to log in.Alert Notification:
The platform will detect the email and prompt you with an alert:Click on "Setup Your Existing Account" to match your email to the LTD plan you purchased.
Confirm Your LTD Plan:
After clicking the button, the platform will verify your AppSumo LTD purchase. Once verified, your account will be upgraded with LTD benefits.
Scenario 2: No Existing Mailead.io Account
If the email address you used to purchase the LTD plan does not already have an account:
Click "Create an Account":
Follow the steps to create a new Mailead.io account using the same email address you used to purchase the LTD plan on AppSumo.
Automatic Matching:
The platform will automatically recognize your LTD purchase and apply the benefits to your new account.
Troubleshooting
Issue: Email Already Registered, but No LTD Plan Applied
Ensure you are logging in with the correct email address linked to your AppSumo purchase.
Click "Setup Your Existing Account" to link the LTD plan.
Issue: Cannot Create a New Account
If you attempt to create an account with an email already registered, you will receive an alert prompting you to log in and click "Setup Your Existing Account."
Still Not Resolved?
Contact our support team at [Support Email] with the following details:
The email address linked to your Mailead.io account.
Proof of your AppSumo purchase.
Additional Notes
This process is designed to ensure that users with existing accounts seamlessly receive their LTD benefits without needing to create a duplicate account.
AppSumo LTD users receive lifetime access to premium Mailead.io features, but only for the email address used at the time of purchase.
For further assistance, our support team is ready to help!